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Frequently Asked Questions

PAYOUT PERCENTAGE PRICING & BRANDS LIST

Below, you’ll find the full list of accepted brands and their payout percentages.

Want to boost your earnings? Opt for Store Credit, and we’ll add an extra 10% to your payout—it’s our way of saying thanks for choosing to shop with us again!

Not sure about a brand that isn’t listed? No problem! Send us a message, and we’ll let you know if it’s eligible. (But just a heads-up: big chain store brands aren’t usually accepted.)

LIST UPDATED - 25 March 2025

Please note exceptions to the below list + Important info
- Sizes prem to 8 years only
- Clothing & footwear only - no bedding, toys etc
- Merino of any brand is accepted at a 10% payout if it is not listed (also includes 'not accepted' brands)
- Designer brands must be authentic
- We do not accept cloth nappies or swim nappies
- Sleepwear must have fire labels still attached

By using our Rehome Box service , you confirm that you have read, understood, and agree to the terms outlined.

The Thrifting Den is not responsible for packages stolen before pickup or lost in transit by the courier.

The Thrifting Den does not guarantee the purchase of all items; this will be decided after inspection. We reserve the right to change payout terms and structure at any time. Cash payments may take up to 14 days; gift card payments are processed within 24 hours.

Complete below form then hit the "Ready? Book Courier Pickup"

Everything is now set & ready to go! Last step is to click below and head to the NZ Post website to book courier pick up of your Rehome Box!

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